Accessibility

Bruxelles-Propreté strives to make its websites and mobile applications accessible, in accordance with the Decree of the Parliament of the French Community of May 3, 2019 on the accessibility of websites and mobile applications of public bodies and the Law of July 19, 2018 on the accessibility of websites and mobile applications of public authorities transposing Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to the following site: https://www.arp-gan.be/ 

1. Compliance status

Bruxelles-Propreté website is partially compliant with WCAG 2.1 (Web Content Accessibility Guidelines) accessibility standards.

2. Preparation of the accessibility statement

This declaration was prepared on April 09, 2024.

Bruxelles-Propreté is currently working with Anysurfer to make its platforms accessible to all. 

We are currently undergoing an audit to implement WCAG 2.1 accessibility certificates for our websites.

Last update date: April 09, 2024.

3. Content not accessible and alternative

Please note that the calendar indicating when to put out your bags is not yet fully accessible.

4. Feedback and contact details

If you are unable to access certain content due to inaccessibility, please write to the following address: info@arp-gan.be 

5. Procedure for ensuring compliance

You have not received a reply or a satisfactory response after notifying the website manager of a lack of accessibility that prevents you from accessing certain content or services?

If this is the case, please contact the client service of Bruxelles-Propreté : info@arp-gan.be